Top 3 Resolutions for Credit Union Executives in 2020

The New Year has arrived and credit union executives across the country have prepared new goals, strategies, and resolutions for continued growth in 2020 and beyond.  Burgeoning and innovative tech has changed how CUs offer products and services, including the introduction of remote customer service via video conferencing for online customers. In 2020, the CU […]
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CX, FinTech, and FinLit: Credit Union Trends To Look For In 2020

There were some cliffhangers to end 2019 going into 2020 in the small dollar loan industry. From credit unions’ slow-but-steady cloud adoption strategies, fintech, and marketing automation. And who can forget the Consumer Financial Protection Bureau’s pending decision to rescind its own underwriting “ability-to-repay” requirement. Like any forward-thinking credit union leader or executive, you have […]
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5 American Populations Struggling with Financial Wellness

We covered the stress effect on our overall health in our last blog post, but there’s a further point to be made about specific segments of American society who are affected most. A FINRA Foundation study revealed that despite the recovery from the financial crisis this last decade, particular populations continue to be worse off. These include...
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The importance of promoting small dollar lending and employee wellness.

In a recent Prudential survey regarding consumers’ perspectives on financial wellness, only 22 percent of individuals in the United States described themselves as feeling financially secure. Employers such as credit unions have a stake in this because the impact of employee financial instability does not stop at the company door. Many credit unions were and continue to be founded to serve groups of people who had a common interest or bond, such as an employer.
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