Credit Union Health or Member Financial Health?

As the financial services industry and federal regulators in Washington D.C. continue to debate the issue of interest rate (APR) de-regulation on short term, small dollar lending, the fight continues for advocates pushing the implementation of the 36 percent rate cap. Their delay comes with a significant economic price – 12 million vulnerable Americans and […]
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Top 3 Resolutions for Credit Union Executives in 2020

The New Year has arrived and credit union executives across the country have prepared new goals, strategies, and resolutions for continued growth in 2020 and beyond.  Burgeoning and innovative tech has changed how CUs offer products and services, including the introduction of remote customer service via video conferencing for online customers. In 2020, the CU […]
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CX, FinTech, and FinLit: Credit Union Trends To Look For In 2020

There were some cliffhangers to end 2019 going into 2020 in the small dollar loan industry. From credit unions’ slow-but-steady cloud adoption strategies, fintech, and marketing automation. And who can forget the Consumer Financial Protection Bureau’s pending decision to rescind its own underwriting “ability-to-repay” requirement. Like any forward-thinking credit union leader or executive, you have […]
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