How to Help Credit Union Members with Fee Avoidance

The advancement of consumer-friendly technology over the last decade has allowed financial institution customers to gain better, more transparent awareness of the machinations behind their banking institution’s fee structure and the kinds of fees their institutions are charging. With the COVID-19 pandemic wreaking havoc across the world and fundamentally affecting individual, everyday lives, customers are […]
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CX, FinTech, and FinLit: Credit Union Trends To Look For In 2020

There were some cliffhangers to end 2019 going into 2020 in the small dollar loan industry. From credit unions’ slow-but-steady cloud adoption strategies, fintech, and marketing automation. And who can forget the Consumer Financial Protection Bureau’s pending decision to rescind its own underwriting “ability-to-repay” requirement. Like any forward-thinking credit union leader or executive, you have […]
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